Do you use McAfee? Please read my story of woe…
Trying to do the right thing with computer security I have been a long time user of McAfee. Two days ago when my computer downloaded the latest update from them it did something to my Windows XP. Nothing would work. Even the task bar wouldn't come up. I basically could not operate the computer at all.
I had no idea that this was a problem related with McAfee.
I went in and did a complete reinstall of Windows XP yesterday after struggling for hours in DOS. (I'm an artist…not a GEEK!) After 8 hours I was able to open the operate this computer again. I've had to reinstall all of my programs. None of them worked. All of my registry names were wrong.
I spent 20 minutes on the phone to India just trying to get my McAfee back up and working.
I have "added" protection for my files online by backing them up with McAfee. Because my computer has a new registry name my computer is not recognized and I cannot restore all of my lost files!!!!!!!!! It took 3 weeks of backing up those files online and now I can't get to them?
This has now been 2 full days lost to this computer crap. I am so beyond frustrated. All of my files that I worked on this past 17 days are completely gone. I am still hoping that I will somehow be able to get my other files through McAfee.
I cannot express just how disappointed I am with McAfee and that they didn't take better measures to warn their clients about this gross oversight on their part. Who needs security if it actually destroys your computer and files?